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Customer Information Text

 

Billur Furniture Day. Commerce. Goods. Industry and Trade Ltd. Co. As a company (“ Company ”) , it has been prepared in order to fulfill our disclosure obligation to you, our valued customers, within the scope of the protection of personal data in accordance with the Law on the Protection of Personal Data No. 6698 (“ KVKK ”). This Disclosure Text explains the procedure that our company must comply with during the processing of your personal data and your rights and freedoms.

 

The purpose of this Customer Information Text (“ Information Text ”) is to provide information regarding the processing of personal data obtained from our customers who shop without becoming a member through www.nebillabedding.com (“ Site ”). If you become a member of the Site, please read the Member Information Text .  Please examine. 

 

1.    Processed Personal Data

For the purposes of this Disclosure Text, Personal Data refers to any information related to an identifiable natural person. Personal Data does not include anonymous or de-identified data that is not associated with a specific natural person. As a company, we may collect, store and process the following personal data in order to fulfill our activities and obligations, including managing our relationship with you to provide goods and services:

Personal Data Category

Explanation

Identity Data

 

We collect and process your identity data such as name, surname, date of birth, tax identification number in order to carry out sales, delivery, accounting and financial transactions.

 

Contact Data

 

In order to communicate with you, we request and process your contact information such as address and telephone number.

 

Customer Transaction Information

We process order-related information, including the product(s) purchased, purchase amount and purchase date.

Marketing Data

 

We process your shopping history, cookie records, and information obtained through campaign work.

Transaction Security Data

We process your IP address and website login and logout information.

Your Legal Process Information

If available, information in correspondence with authorized persons, institutions and organizations, information in case and enforcement files, and information regarding your legal information requests.

Other

Your payment method information is being processed. ( Since payments are made on the Site via the Iyzico infrastructure, your bank/card information is not processed by the Company. )

 

2.    Purposes of Processing Your Personal Data

In accordance with the KVKK, the Company is referred to as the “Data Controller” and your personal data is collected and processed by the Company based on the personal data processing conditions specified in Article 5 of the KVKK, in line with the following purposes and legal reasons, due to your visit to our website and/or placing an order through the Site without becoming a member.

Pursuant to the KVKK, the Company is referred to as the “Data Controller” and your collected personal data will be processed within the scope of the purposes set out below (“ Purposes ”) and in accordance with the personal data processing conditions specified in Article 5 of the KVKK.

Based on the legal reason that it is clearly prescribed by law and is necessary for the data controller to fulfill its legal obligations;

  • Fulfilling the requests of official institutions, 
  • Providing information to authorized institutions based on legislation,
  • Ensuring compliance with the storage obligations stipulated in the legislation,
  • Ensuring that Personal Data is kept accurate and up-to-date,
  • Responding to relevant person applications in accordance with the legislation and carrying out the necessary procedures.

Based on the legal reason that the processing of personal data of the parties to a contract is necessary, provided that it is directly related to the establishment or performance of a contract;

  • Establishment of the contract,
  • Carrying out the purchasing processes of goods / services
  • Carrying out After-Sales Support Services for Goods/Services
  • Execution of Goods / Services Sales Processes
  • Execution of Goods / Services Production and Operation Processes
  • Carrying out logistics activities
  • Monitoring of payment, finance and accounting affairs,
  • Ensuring that the obligations within the scope of the contractual relationship are duly fulfilled,

Based on the legal reason that data processing is mandatory for the establishment, exercise or protection of a right;

  • Monitoring and execution of legal affairs,
  • Managing customers' demands and complaints,
  • Making financial control and risk management reports and making legal notifications,
  • Storing personal data for the general statute of limitations in order to constitute evidence in possible disputes that may arise in the future.

 

Based on the legal reason that data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the relevant person;

  • Execution of Customer Relationship Management Processes
  • Carrying out activities aimed at customer satisfaction
  • Conducting Communication Activities
  • Execution of Information Security Processes
  • Execution of Risk Management Processes
  • Conducting Strategic Planning Activities
  • Planning internal reporting and business development activities,
  • Conducting statistical evaluations and market research,
  • Managing internal control and audit activities
  • Determining and implementing business strategies
  • Carrying out management activities
  • Execution of Loyalty Processes to Company / Products / Services
  • Conducting Internal Audit/Investigation/Intelligence Activities
  • Carrying out storage and archive activities
  • Ensuring the Security of Data Controller Operations

In case of your explicit consent;

  • Continuing Campaign Marketing Processes and Sending Electronic Commercial E-mails (for campaign, marketing and promotional purposes)
  • Conducting data analysis for campaign and marketing purposes,
  • Conducting statistical evaluations and market research,

3.    How Your Personal Data Is Collected

In addition, if you place an order through the Site without becoming a member, the information required for receiving the order (your personal data included in Article 1 of this Information Text) is collected automatically or non-automatically, in written or electronic form, within the scope of Article 5 of the KVKK specified above, due to your sharing. 

4.    Parties to Which Your Personal Data is Transferred and the Purpose of Transfer

Your personal data may be shared with (i) third parties from whom support is received in areas such as storage, archiving, information technology support (server, hosting, program, cloud computing), security, in line with the purpose or purposes specified in the section titled “Purposes of Processing Your Personal Data” of this Disclosure Text, in order to fulfill our legal obligations and for the legitimate interests of our Company, (ii) business partners, consultancy firms from whom support is received in the fields of accounting and law, and companies providing logistics services, (iv) if it is required by business for the effective management of offer processes within the scope of business development.  (v) in case of a request, your data may be transferred to the courts within the scope of our legal obligations and to public institutions and organizations if requested within the framework of lawful requests and decisions, (vi) in case of a dispute, your personal data may be transferred to our lawyers in order to exercise our right of defense, (vii) to the relevant official institutions in order to fulfill our legal obligations.

5.    Your Rights Under KVKK

According to Article 11 of the KVKK,

  • Learning whether personal data is being processed,
  • To request information regarding the processing of personal data,
  • To learn the purpose of processing personal data and whether they are used in accordance with their purpose,
  • To know the third parties to whom personal data is transferred, either domestically or abroad,
  • To request correction of personal data if it is processed incompletely or incorrectly and to request notification of the action taken to third parties to whom personal data is transferred,
  • Requesting the deletion or destruction of personal data in case the reasons requiring processing are eliminated, even though it has been processed in accordance with the provisions of the KVKK and other relevant laws, and requesting that the action taken within this scope be notified to third parties to whom personal data has been transferred,
  • To object to a result that is to the detriment of the person himself/herself, as a result of the analysis of the processed data exclusively through automatic systems,
  • To request compensation in case of damages due to unlawful processing of personal data.

You have the rights.

 

You can prepare your requests regarding your rights in accordance with this article and submit them to the Company in accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller, and submit them to our Company address at Bozcaali Mah. Şht. Yzb. Temel Kuğuoğlu Bulv. No:67/A Görele/Giresun via a notary public or via registered mail.